Contact AIChineseName
Questions about Chinese naming, cultural guidance, or partnerships? Our advisory team is here to help.
How Can You Reach Our Advisory Team?
Email [email protected] for general inquiries, technical help, and naming guidance. We route each message to the right specialist on our team.
General Support
Account issues, name generation questions, billing, and technical assistance.
[email protected]Cultural Advisory Inquiries
Questions about character meaning, classical sources, pronunciation, or cultural appropriateness. Subject line: Cultural Advisory.
[email protected]Business Partnerships
Media, API access, affiliate programs, and institutional collaborations. Subject line: Partnership.
[email protected]How Quickly Will We Respond?
We commit to responding to all inquiries within 24 hours on business days (Monday–Friday, UTC+8).
Urgent account or billing issues are prioritized. Complex cultural advisory questions may include a follow-up from our sinology team within 48 hours for detailed guidance.
| Inquiry Type | Target Response | Channel |
|---|---|---|
| General Support | Within 24 hours | [email protected] |
| Cultural Advisory | Within 24–48 hours | [email protected] |
| Business Partnerships | Within 24 hours | [email protected] |
| Privacy & Data Requests | Within 24 hours | [email protected] |
Where Can You Find Quick Answers?
Many common questions are answered on our homepage FAQ, blog, and specialized generator pages before you need to email us.
- Homepage FAQ
Pricing, credits, free usage limits, and how generation works.
- About Our Mission & Methodology
E-E-A-T details on our team, sinology process, and data ethics.
- Chinese Name Generator
Start generating names with meaning and pinyin instantly.
- Name Gallery
Browse example names and cultural explanations.
- Blog & Guides
Articles on Chinese naming traditions and best practices.